Office Policies

Insurance Information

If you have dental insurance for your child, we will help you determine the coverage that is available. In order to best assist you, it is important that you submit your child's dental and/or medical insurance information to us with your New Patient Paperwork a minimum of two business days prior to your child's scheduled appointment. This allows us time to contact the insurance and obtain a breakdown of the benefits that you or your employer purchased from the insurance company.

Should your child be diagnosed with treatment services, we will be able to provide you with a detailed plan which will give you an estimate of how much the insurance company may pay for each procedure, as well as the portion you will be expected to pay at the time of service.

Professional care is provided to you, our patient family, and not to an insurance company. The insurance company is responsible only to the patient as a benefit of the individual or employer plan purchase, and the patient is responsible to the dentist. Our office will assist you every way in filing the dental claim and handling insurance questions on your behalf.

It is important to understand that dental insurance is a contract between you, and/or your employer and your insurance company. We are not a party to that contract. Our recommendations for treatment are based on what will be best for your child and not what your insurance may or may not pay. If you have any concerns about your coverage, please contact your employer or your insurance company.

Missed Appointment Policy

We strive to schedule an appropriate time for each patient family that visits Dental Center Pediatrics's Dentistry, taking into account the individual needs of each child. While we understand that emergencies happen and it's difficult to plan for the unexpected, it's important that we respect the time of our staff, as well as those patients who may be waiting for an appointment with us.

Financial Responsibility

In an effort to reduce the cost to you, the patient, while maintaining the highest level of professional care, we have established the financial policy as follows:

You can pay for your office visits and any treatments by cash, check, credit or debit card at the time of treatment. We also accept most major dental insurances. To discuss your payment options or insurance coverage, please call (508) 830-1212.

For your convenience, we are pleased to accept Care Credit - click on the link below for more information.